On Hold Messaging Service

On Hold Messaging Service

When it comes to creating a memorable and engaging on-hold experience, MTI Digital stands out as a trusted provider of on hold messaging services. We redefine the conventional on-hold scenario by infusing it with music, messages, and branding that captivate your audience. Join us on a journey to discover how MTI Digital can transform your on-hold moments into valuable interactions.

About Our On Hold Messaging Service

At MTI Digital, we take pride in offering a comprehensive on hold messaging service that goes beyond the ordinary. Below are details of what this service entails and how we make it work seamlessly for your business:

    • Redefined On Hold Experience: Our on hold messaging service is designed to turn the often mundane on-hold time into a valuable customer engagement opportunity. Gone are the days of silence or generic music. With MTI Digital, your customers will be treated to a curated selection of popular music that keeps them entertained and engaged.
    • Licensing Made Simple: Managing music licensing fees can be a hassle for businesses. We understand this, and that's why we take care of the licensing for you. Our clients can enjoy the benefits of popular music without the headache of navigating the intricacies of music licensing.
    • Tailored Messages and Branding: Personalization is at the core of our service. We offer customization options that allow you to tailor messages, music selections, and branding to align perfectly with your business identity and objectives. It's your voice, your style, and your brand shining through every on-hold moment.
    • Expertise in Engagement: MTI Digital brings a wealth of expertise in crafting engaging on-hold experiences. Our team understands the nuances of effective messaging and music selection, ensuring that your customers remain captivated and informed while on hold.

Benefits of On Hold Messaging Services

The advantages of choosing MTI Digital's on hold messaging service extend far beyond simply filling silence. Let's explore how this service can have a significant impact on your business.

    • Improved Customer Retention: Engaging on-hold messaging can help retain customers who would otherwise hang up in frustration. By providing valuable content and entertainment, you keep your customers on the line and engaged.
    • Reduced Hang-Up Rates: High hang-up rates can lead to missed opportunities. With our service, you can significantly reduce hang-up rates, ensuring that your customers stay connected and informed.
    • Promotion and Information Sharing: On hold doesn't mean wasted time. It's an opportunity to promote your products, services, or special offers. Use on-hold messaging to convey important information and drive sales.
    • Reinforcing Brand Identity: Consistency in branding is crucial. Our on-hold messaging service reinforces your brand identity with every message and music selection, creating a cohesive and memorable experience.

Why Choose MTI Digital’s On Hold Messaging Services?

When it comes to on hold messaging, MTI Digital is your go-to partner for exceptional service and results. Here's why you should choose us:

    • Client-Centric Approach: We prioritize your business objectives and work closely with you to tailor our services to your needs.
    • Seamless Licensing: Our expertise in music licensing ensures that you can enjoy popular music hassle-free.
    • Proven Expertise: Explore our track record and discover how we have successfully transformed on-hold moments for businesses like yours.

MTI Digital's on hold messaging service is your gateway to enhancing customer interactions, reducing hang-up rates, and reinforcing your brand identity. Elevate your on-hold experience and explore the possibilities with MTI Digital.

To learn more about our digital signage services, contact us today.

  • About Us

    Our family-run company has been providing background music for businesses like yours since 1988 – and we've never lost a customer! Find out what makes our customer service top notch.

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  • "I would recommend MTI to any company interested in upgrading their music program."

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    Rite Aid Corporation

  • MTI Helps Ashley Stewart in Talent Search

    When Ashley Stewart wanted to get the word out for their “Finding Ashley Stewart 2017” initiative, they turned to MTI Digital to assist with promotion in-store to help build up interest and anticipation in the event!
    The tour consisted of searches across the country for the first ever “Miss Ashley Stewart”.  Interested women participated in an interview and a turn on the catwalk to show off their personality and style in cities like Baltimore, Houston, Detroit, Atlanta, Newark, Nashville and Tampa, for a chance to fly to New York for the final competition on September 16th at the Kings Theatre in Brooklyn, NY.  The finale will be hosted by Boris Kodjoe and features En Vogue as well as a panel of celebrity judges including Carl Banks, Gwen Devoe, Kym Hampton, Mo Vaughn and more.
    To promote the event in-store Ashley Stewart produced a spot and gave it to MTI Digital to integrate into the custom music program once an hour.  Because En Vogue is performing,  to further promote the event in-store MTI integrated a number of hit En Vogue songs into the programming mix and also has one of the songs playing immediately after the spot plays.
    John Coniglio, VP of IT at Ashley Stewart said, “We really enjoy working with MTI Digital, no matter what challenge we approach them with they always come through with a creative solution.  We’re very pleased with the solution MTI DIGITAL came up with to help us promote our “Finding Ashley Stewart Event”.  MTI Digital is a great partner for our in-store experience.”  Tickets for the Finding Ashley Stewart finale are available at Ticketmaster.com.

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    For more information about MTI Digital, please contact us.
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